SUPPORT

Support

If you run into trouble, or simply want to ask something, please reach out.

CONTACT

Email us

We aim to reply within two business days.

FAQ

Frequently asked questions

What is the microphone permission used for?
Only when you choose to dictate a reflection. Stillnote does not record continuously.
My iCloud sync is not working
Stillnote syncs automatically whenever you are signed in to iCloud (there is no in-app switch). Check that you are signed in to iCloud in the Settings app and that you are online. Restarting the app may help.
My sessions are not appearing in Apple Health
Check that Stillnote is allowed to write to "Mindfulness" in the iPhone Health app permissions. Sessions from Apple Watch are written when "Save to Apple Health" is on in Stillnote on the watch.
How do I delete my data?
You can delete individual sessions from the History screen, or all of them from the menu at the top right of the History screen. Deletions reach your other devices on the same iCloud account (including Apple Watch), and Stillnote also deletes the Apple Health records it wrote. Records written on Apple Watch are removed a little later, the next time you open Stillnote on the watch (except when you delete your last session or many at once). If a record remains in the Health app, please delete it there.
Can I move my data to another device?
Yes. Devices signed in to the same iCloud account share your records automatically.
Does Stillnote support Apple Watch?
Yes, from v1.1.0. Start a meditation on Apple Watch; the record reaches your iPhone through iCloud, and you can add notes from the history on iPhone. (The Apple Watch app requires the iPhone app.)
Is there an Android version?
Not at this time.

USAGE

How to use

  1. Start a session

    Pick a length on the home screen, then tap "Start Meditation" to begin the countdown.

  2. Leave a reflection

    When the session ends, a reflection screen appears. You can type, or tap the microphone to dictate.

  3. Review or delete records

    Open "History" at the bottom of the home screen to see past sessions. Swipe to delete.

BUG REPORT

Report a bug

When something is not working, please send us the symptoms together with your iPhone model and iOS version (and, for Apple Watch, the watch model and watchOS version). It helps us track down the cause faster.

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