SUPPORT
Support
If you run into trouble, or simply want to ask something, please reach out.
CONTACT
Email us
We aim to reply within two business days.
FAQ
Frequently asked questions
- What is the microphone permission used for?
- Only when you choose to dictate a reflection. Stillnote does not record continuously.
- My iCloud sync is not working
- Make sure iCloud sync is enabled in Settings, and that you are connected to Wi-Fi. Restarting the app may help.
- My sessions are not appearing in Apple Health
- Check that Stillnote is allowed to write to "Mindfulness" in the iPhone Health app permissions.
- How do I delete my data?
- You can delete individual sessions from the History screen, or all data from Settings. Deletions are mirrored to Apple Health and iCloud.
- Can I move my data to another device?
- Yes. As long as your devices are signed into the same iCloud account, enabling iCloud sync shares records automatically.
- Does Stillnote support Apple Watch?
- Not at this time.
- Is there an Android version?
- Not at this time.
USAGE
How to use
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Start a session
Pick a length on the home screen, then tap "Start Meditation" to begin the countdown.
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Leave a reflection
When the session ends, a reflection screen appears. You can type, or tap the microphone to dictate.
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Review or delete records
Open "History" at the bottom of the home screen to see past sessions. Swipe to delete.
BUG REPORT
Report a bug
When something is not working, please send us the symptoms together with your iPhone model and iOS version. It helps us track down the cause faster.